Frequently Asked Questions
Below are common questions about the Energy Resource Hub and our services. Have additional questions for us? We are happy to answer them. Get in touch with us here.

What is the Energy Resource Hub?
The Energy Resource Hub helps residents and businesses in Charlottesville and Albemarle County navigate energy efficiency programs, rebates, and incentives. This initiative is funded by the City of Charlottesville and Albemarle County and guided by local nonprofits Local Energy Alliance Program (LEAP) and the Community Climate Collaborative (C3).
Who are LEAP and C3? How are they involved?
Local Energy Alliance Program (LEAP) and the Community Climate Collaborative (C3) are trusted, local nonprofits with expertise in energy efficiency and sustainability. Their technical guidance, resources, and support, ensure that Energy Resource Hub delivers high-quality and impactful services.
Who can use the Energy Resource Hub?
The Hub is open to all homeowners, renters, and businesses in Charlottesville and Albemarle County.
How much does it cost to use your services?
All our services, including 1:1 consultations and office hours, are free of charge. This is thanks to funding from the City of Charlottesville and Albemarle County.
How is the Energy Resource Hub funded?
The Resource Hub is funded by the City of Charlottesville and Albemarle County. This enables us to provide unbiased, accessible services and prioritize residents’ needs without promoting a specific product or service.
Are you affiliated with any product, utility company, or service providers?
No, the Energy Resource Hub is independent and does not promote specific products or services. Our recommendations are unbiased and focused on your needs.
How can the Energy Resource Hub save me money?
By connecting you with rebates, incentives, and energy-saving upgrades, the Energy Resource Hub helps reduce upfront costs and long-term energy bills.
What types of incentives and rebates can you help me access?
We can assist with federal, state, and local programs, including:
- Rebates for energy-efficient appliances, HVAC systems, and weatherization.
- Incentives for solar installations.
- Tax credits for energy efficiency home upgrades.
- Rebates for businesses installing EV chargers
- Tax credits for EV purchases and home EV charger installation
Why should I use the Energy Resource Hub? Is it easier than figuring it out on my own?
Finding the right rebate or tax credit for your specific situation can be challenging. The Energy Resource Hub’s expert team will help you:
- Identify the best rebates, tax credits, and programs for your needs.
- Get up-to-date information on available programs.
- Navigate each step of the application process.
What other services does the Energy Resource Hub provide?
We help area homeowners, renters and businesses with their energy efficiency needs. This includes:
- Improving the comfort and energy efficiency in your home or business.
- Reducing your environmental impact by lowering your carbon footprint.
- Finding trusted local expertise and resources.
Can businesses benefit from the Energy Resource Hub?
Absolutely! We help businesses discover energy-efficient solutions, access funding for upgrades, and align their operations with sustainability goals.
Can renters take advantage of energy efficiency programs?
Yes! We help renters access low-cost solutions like energy-efficient lighting and insulation upgrades. We also help renters advocate to their landlords for energy improvements in their homes.
How do I schedule a 1:1 consultation?
You can schedule a personalized consultation through our website’s contact form or by calling or emailing us directly.
What are office hours, and how do they work?
No appointment needed for our office hour sessions. Drop in and get expert answers to your energy-related questions. Check our events page for an up-to-date schedule.
What online resources are available?
Our website includes local guides and tools to help you learn about energy efficiency, explore available incentives, and plan your next steps.
How can I stay updated on events and workshops?
Check out our events page for details on our upcoming upcoming events, workshops, and office hours.
Connect
Ready to learn more about energy-saving incentives? Our team is here to guide you through available programs and help you find the best options for you. Explore our online resources, give us a call, stop by our office hours, or attend an upcoming event.
